Customer Administration & Support
We provide Business Processing Outsourcing solutions for service delivery through our interactive Customer Contact Centre. We provide our clients’ customers with courtesy calls and email communication to renew subscriptions, medical prescriptions and cell phone or other contracts.
Customer complaints can make or break a company, we manage all complaints your clients have, detailing them accurately in order for them to be resolved within a specified turnaround time. We are so invested in our service which enables us to become an extension of your business!
BENEFTS OF OUR CUSTOMER ADMINISTRATION & SUPPORT SERVICES
We have the Ethics Hotline available which provides employees, customers, suppliers, service providers and other interested parties with various channels of communication where they can blow the whistle on fraud, corruption, theft, misconduct or unethical behaviour.
- Added Flexibility
- 24/7 Customer Support
- Resolving customer admin related tickets on your behalf
